• About visualisation and service design 

      Ylä-Viteli, Tuija
      Lahti University of Applied Sciences Series C, Articles, reports and other current publications, part 107 (Lahti: University of Applied Sciences, 2012)
    • Four perspectives to service design 

      Ylä-Viteli, Tuija
      Publication of Lahti University of Applied Sciences. Series C, Articles, reports and other current publications. 107 (Lahti : University of Applied Sciences, 2012)