Digitalization of the public healthcare system - Internet non-users' point of view
Järvinen, Reeta (2022)
Järvinen, Reeta
2022
Julkaisu on tekijänoikeussäännösten alainen. Teosta voi lukea ja tulostaa henkilökohtaista käyttöä varten. Käyttö kaupallisiin tarkoituksiin on kielletty.
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi-fe2022052739039
https://urn.fi/URN:NBN:fi-fe2022052739039
Tiivistelmä
Digitalization has radically altered the services, businesses, and world we live in. Digitalization is beneficial for the majority of people, but it is often forgotten that for some of us, such as those who do not use the Internet, it complicates many things.
This master’s thesis investigates the effects that the digitalization of the Finnish public healthcare system has on Internet non-users and how they are adapting to the digitalization. Additionally, the reasons for their Internet non-use are studied.
The research is conducted utilizing qualitative methods. The data for this research was collected via interviews in February of 2022. Eight participants with the median age of 84 participated in the interviews.
This study’s literature review focuses on three major topics: digitalization, the public healthcare system in Finland, and internet non-use among older adults. The data analysis is conducted via thematic analysis, and the theory of inductive reasoning is included to explain the process behind the research.
The findings concluded that a majority of the Internet non-users have difficulties managing with the digitalization of the public healthcare system, and the digitalization has caused negative effects on Internet non-users’ healthcare-related matters.
This master’s thesis investigates the effects that the digitalization of the Finnish public healthcare system has on Internet non-users and how they are adapting to the digitalization. Additionally, the reasons for their Internet non-use are studied.
The research is conducted utilizing qualitative methods. The data for this research was collected via interviews in February of 2022. Eight participants with the median age of 84 participated in the interviews.
This study’s literature review focuses on three major topics: digitalization, the public healthcare system in Finland, and internet non-use among older adults. The data analysis is conducted via thematic analysis, and the theory of inductive reasoning is included to explain the process behind the research.
The findings concluded that a majority of the Internet non-users have difficulties managing with the digitalization of the public healthcare system, and the digitalization has caused negative effects on Internet non-users’ healthcare-related matters.
Kokoelmat
- 512 Liiketaloustiede [431]