Decision Support Systems : Partel implementation

Abstract

This paper examines how the theories about the decision-making process, information systems and decision support systems can be applied in a small scale, low cost research project and deliver value. The aim was the use existing data from a small internet service provider called Partel to develop a dedicated system that could aid in the decision-making process. The theoretical foundation of this paper is derived mostly from the thoughts and research done by Herbert A. Simon and the follow-up research done based on his findings. The focus point of the theories found in this paper are used to argue for the implementation and use of different systems to aid in the decision-making process of organizations. The theories clearly point out the inability of humans to comprehend large amounts of raw data, and how different types of systems can be used to negate this weakness and allow for more accurate decisions to be made. The result of the research was a rudimentary decision support system that enables a user to easily access relevant data regarding a specific copper cable network and use this data to make informed decisions. The developed system is dedicated to aid in very specific decision-making processes and is designed with a few specific features in mind.